Shipping Policy
Shipping Policy
At Drákos, we strive to ensure an efficient and secure shipping process so you receive your order as quickly as possible. Below, we detail our policies and delivery times.
Order Processing
All orders placed through our online store are handled and processed within 1 to 3 business days . During peak periods, such as holidays or sales, processing times may be slightly longer.
Our team operates Monday through Friday to ensure efficient preparation and shipping of each order. Once processed, your order will be shipped the next business day. We do not ship on weekends or holidays.
Estimated Delivery Times
Once the order has been processed and shipped, the estimated delivery times are as follows:
- United States: Between 5 and 10 business days .
- International orders: Between 10 and 30 business days , depending on the destination and shipping times of each country.
These delivery times are approximate and may be affected by external factors such as weather conditions, logistical restrictions, or customs delays.
Taxes and Customs Duties
Our product prices are displayed in US dollars and do not include taxes or import duties. Depending on your country's regulations, you may be subject to additional charges upon receipt of your order.
Import fees, duties, and other customs-related costs are determined by the legislation of each country and are the sole responsibility of the customer. Drákos does not cover these costs nor is it responsible for delays caused by customs inspection.
If you have questions about additional charges applicable in your region, we recommend contacting your local customs office before making your purchase.
For any additional questions about our shipping policy, please don't hesitate to contact our customer service team. We're here to help.